The DRSABCD action plan and responding to an emergency
Learn how to quickly assess and respond to an emergency scene using the DRSABCD protocol — a proven approach for managing life-threatening situations safely and effectively.

Emergencies can happen anywhere – at home, work, or in the community. Having the confidence to provide immediate first aid can make all the difference.
This nationally accredited course (HLTAID011 – Provide First Aid) gives you the essential skills to respond to a wide range of medical emergencies with confidence and care. It’s engaging, hands-on, and delivered by experienced trainers who share real-world insight in every scenario.
You’ll learn how to manage everyday injuries and illnesses, perform CPR, use an AED (defibrillator), and apply the latest first aid techniques in line with Australian Resuscitation Council (ARC) guidelines. By the end, you’ll be equipped with practical skills that could save a life.
This nationally accredited course (HLTAID011 – Provide First Aid) equips you with the skills and knowledge to respond effectively to a wide range of emergencies. You’ll learn how to provide CPR, use an AED, and deliver first aid for common injuries, illnesses, and medical conditions. Training is highly practical, hands-on, and delivered by experienced trainers who bring real-world expertise into every scenario.
Learn how to quickly assess and respond to an emergency scene using the DRSABCD protocol — a proven approach for managing life-threatening situations safely and effectively.
Understand how to position and monitor an unresponsive person to protect their airway and prevent further harm until help arrives.
Learn how to perform life-saving chest compressions and rescue breaths, and safely operate an AED when every second counts.
Develop safe hygiene habits and gain awareness of your legal obligations when providing first aid.
Learn how to manage a wide range of injuries including:
Identify and respond to critical health emergencies such as:
Gain confidence in giving verbal updates and preparing accurate written reports during and after an incident.
Secure your spot in just a few clicks. Choose a date, location, and course that suits you from the list below or click here to book your custom mobile first aid training.
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EXPRESS (suitable for those renewing their qualification)
2 hours face-to-face
STANDARD (suitable for those who haven’t completed this course before or want to refresh from the start)
4–6 hours face-to-face
This course is delivered in a blended format, combining online learning with a face-to-face practical assessment.
We accept Credit Card, Payment on the Day, Cash, PayID, and Direct Deposit.
Learners will require English language, literacy, and numeracy (LLN) skills.
Nil – all learners welcome, no prior experience required
This course includes both a theory and practical component. You’ll learn by doing—guided by paramedics who bring real-world experience into every session To successfully complete the course, learners must:
Your nationally recognised Statement of Attainment is valid for 3 years. The HLTAID009 (CPR) component should be renewed every 12 months.